# Privacy Policy
**Effective Date:** October 2026
**Last Updated:** October 2026
Big Apple Party Bus (“we,” “our,” or “us”) is dedicated to protecting your personal privacy. This Privacy Policy details how we collect, use, disclose, and safeguard your personal information when you visit our website at https://bigapplepartybus.com, submit an inquiry, or book our luxury party bus and limousine transportation services across New York City, Westchester, Long Island, and New Jersey.
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## 1. Information We Collect
We collect information that you provide directly to us when requesting a quote, making a reservation, or contacting our dispatch team.
### A. Personal Information You Provide:
* **Contact Information:** Full name, email address, mobile phone number, and billing address.
* **Reservation Details:** Event date, pickup location, drop-off destination, scheduled hours, number of passengers, and preferred vehicle type (party bus, stretch limo, or sprinter van).
* **Payment Information:** Credit card or debit card details processed securely through our encrypted payment gateways. We do not store raw card numbers on our public web servers.
### B. Automatically Collected Information:
When you browse our website, our servers and third-party tools (such as Google Analytics and Google Tag Manager) may automatically collect device details, IP address, browser type, referring URLs, and interaction data to optimize website performance.
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## 2. How We Use Your Information
We use the information collected for specific commercial and customer service purposes:
* To process, confirm, and manage your party bus and limousine reservations.
* To communicate trip details, dispatch notifications, chauffeur arrival alerts, and digital receipts via phone, SMS, or email.
* To provide accurate pricing quotes based on your customized itinerary and passenger requirements.
* To process security deposits, rental balances, and authorized incidentals.
* To protect against fraudulent bookings and unauthorized transactions.
* To comply with New York City Taxi and Limousine regulations and applicable state laws.
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## 3. SMS and Mobile Communications
By submitting your phone number through our online forms, you consent to receive booking updates, quote responses, and dispatch communications from Big Apple Party Bus. We will never sell, rent, or share your mobile number with third-party marketing companies for promotional purposes. You can opt out of SMS communications at any time by replying “STOP.”
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## 4. How We Protect Your Data
We employ strict administrative, technical, and physical security measures to safeguard your personal data:
* **SSL Encryption:** Our website uses 256-bit Secure Socket Layer (SSL) encryption for all form submissions and data transfers.
* **Payment Compliance:** Payment processing complies with Payment Card Industry Data Security Standards (PCI-DSS).
* **Restricted Access:** Access to booking details is restricted strictly to authorized reservation specialists, dispatchers, and management.
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## 5. Sharing of Information
We do not sell, trade, or rent your personal data to third parties. We share information only with:
* **Assigned Chauffeurs & Dispatchers:** Only the details necessary to complete your ride safely and on schedule (passenger name, phone number, and pickup itinerary).
* **Payment Gateways:** Secure processors handling verified credit card transactions.
* **Legal Authorities:** When required by law, subpoena, or to protect the safety, property, and rights of our passengers, chauffeurs, and the general public.
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## 6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, remember user preferences, and analyze site traffic. You can adjust your browser settings to refuse cookies, though certain interactive website features may function with limitations.
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## 7. Your Privacy Rights
Depending on your jurisdiction (including the New York SHIELD Act and California Consumer Privacy Act where applicable), you have the right to:
* Request access to the personal data we hold about you.
* Request correction of any inaccurate or outdated information.
* Request deletion of your personal data, subject to legal record retention requirements for commercial transportation.
To exercise these rights, contact us at info@bigapplepartybus.com.
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## 8. Contact Information
If you have any questions, comments, or concerns regarding this Privacy Policy, please contact us:
* **Company Name:** Big Apple Party Bus
* **Office Address:** 175 Fordham Street, Bronx, NY 10464
* **Phone:** (917) 246-9502
* **Email:** info@bigapplepartybus.com
* **Website:** https://bigapplepartybus.com
